Version 1.0. In force from 16 September 2026. These terms govern every bonus, promotion, reward and campaign offered on cryptora.gg and form part of the General Terms and Conditions. Where a specific promotion publishes its own terms, those terms apply in addition and, on any conflict, prevail for that promotion.
1. General conditions
1.1 Bonuses are available to registered Players aged 18 or over whose Account is in good standing, who are not resident in a restricted territory, and who have not previously abused a promotion.
1.2 One bonus per Player, household, device, IP address and payment instrument, unless the promotion expressly states otherwise. Only one bonus may be active at a time.
1.3 Bonuses have no cash value until any wagering requirement is met, are not transferable, may not be sold or exchanged, and cannot be withdrawn as Bonus Funds.
1.4 Participation is voluntary. You may decline a bonus, and you may cancel an active bonus at any time in Account settings, in which case the Bonus Funds and any winnings attributable to them are forfeited.
1.5 We may vary, suspend, withdraw or reprice any promotion for future claims at any time, and may exclude any Player from any promotion at our discretion.
2. Welcome offer
2.1 The welcome offer matches your first qualifying deposit at 100%, up to a maximum bonus of €100. The minimum qualifying deposit is €20. A deposit below that amount does not trigger the offer and cannot later be topped up to qualify.
2.2 The offer must be claimed at the time of the qualifying deposit and applies only to the first qualifying deposit made on the Account.
2.3 The wagering requirement is 35× the bonus amount, unless a different multiplier is stated on the offer at the time of claim.
3. Wagering requirements
3.1 A wagering requirement is the total amount that must be staked in settled rounds before the bonus is cleared. Only settled, non-void rounds count. Cancelled rounds, void rounds and rounds refunded due to a malfunction do not count.
3.2 Contribution may be weighted by game. Rounds on games with a higher theoretical return, rounds placed on both or all outcomes of a symmetrical market, and rounds designed to produce a near-certain outcome may contribute at a reduced rate or not at all. The current contribution weighting is displayed with the offer.
3.3 Unless stated otherwise, the maximum stake per round while a wagering requirement is outstanding is the lower of €100 divided by twenty and any per-game limit shown on the offer. Rounds exceeding the maximum stake may be excluded from contribution or may cause forfeiture of the bonus.
3.4 A bonus expires, and any unfulfilled portion together with attributable winnings is forfeited, if the wagering requirement is not met within the period stated on the offer, or within thirty days where no period is stated.
3.5 Progress towards the requirement is shown in your Account. Our server records of contribution are definitive.
4. Sticky bonuses
4.1 Unless expressly described as a cash bonus, bonuses are "sticky". A sticky bonus is credited to your Account for the purpose of play only. The bonus amount itself is never withdrawable and is removed from the Balance when the bonus completes, expires or is cancelled.
4.2 Net winnings generated while a sticky bonus is active become withdrawable cash when the wagering requirement has been fully met.
4.3 If you request a withdrawal while a wagering requirement is outstanding, the bonus and all winnings attributable to it are forfeited, and only your own remaining cash may be withdrawn. You will be warned before this happens.
4.4 Where a promotion states a maximum conversion or maximum withdrawable amount, winnings above that amount are removed on completion.
5. Rakeback, tiers, quests, achievements and referrals
5.1 Rakeback is a discretionary share of the theoretical house margin generated by your qualifying wagering, at the percentage published for your tier. It is not a share of losses. Side bets, void rounds and, where stated, rounds funded by Bonus Funds are excluded.
5.2 Daily, weekly and monthly rakeback windows do not overlap; wagering counts once. Unclaimed rakeback expires at the end of its window.
5.3 Quests, achievements, tier rewards and leaderboard prizes are subject to the goals, qualifying activity and periods published at the time. Goals and rewards may be changed for future periods.
5.4 Referral rewards require the referred person to be a genuine new Player, independently verified, funding from their own source, and not connected to the referrer by household, device or payment instrument. Self-referral, incentivised sign-ups and fabricated accounts void all associated rewards.
6. Prize draws, raffles and tournaments
6.1 Where a draw, raffle or tournament awards prizes, its published rules state the entry mechanism, qualifying period, prize pool, number of winners, draw method and how results are published. Those rules govern the promotion.
6.2 Where a feature is shown for illustration, preview or demonstration and no prize is being awarded, that is stated on the page concerned, and no entitlement to any prize arises.
7. Bonus abuse
7.1 The following are prohibited: holding or operating more than one Account to claim promotions; coordinated or syndicate claiming; low-risk, offsetting, hedged or near-zero variance play whose object is to clear wagering with minimal exposure; deliberate use of a maximum-stake breach; exploitation of a defect, mispriced multiplier or configuration error; use of bots or automation; and the provision of false information to qualify.
7.2 Where we reasonably determine that abuse has occurred, we may cancel the bonus, void the affected rounds, forfeit the bonus and all winnings derived from it, reclaim amounts already paid, exclude the Player from future promotions and close the Account. Your own deposited funds, less amounts lawfully withheld, remain payable to you.
7.3 Our determination is based on our server records and risk analysis and may be escalated under the Complaints and Dispute Resolution procedure.
8. Interpretation and contact
8.1 Marketing copy is a summary. These terms and the terms shown on the offer itself are the binding statement of the promotion.
8.2 Questions about a promotion: support@cryptora.gg.